Fist let’s see the Audience Profile, as follows:
Candidates for this exam support end users who run Microsoft Windows XP Professional in a corporate environment or Microsoft Windows XP Home Edition in a home environment. They should have experience using applications that are included with the operating system, such as Microsoft Internet Explorer and Microsoft Outlook Express, as well as the productivity applications used in a corporate environment, such as Microsoft Office applications.
That is one example in 70-272 about Microsoft Internet Explorer.
You work as the network administrator at Cer-tech.com The Cer-tech.com network consists of a single Active Directory domain named Cer-tech.com. All servers on the Cer-tech.com network run Windows Server 2003 and all client computers run Windows XP Professional. A Cer-tech.com customer named Andy Booth is a member of the Finance department. Andy Booth running Windows XP Home Edition and Microsoft Outlook Express reports that when he uses his dial-up connection to access the Internet, he has to enter his user name and password every time he connects. What should you do to enter his user name and password every time he connects?
A. In Microsoft Internet Explorer, on the Tools menu, click Internet Options. On the Connections tab, click the appropriate dial-up connection, and then click Settings. Select automatically detect settings.
B. In Internet Explorer, on the Tools menu, click Internet Options. On the Connections tab, double-click the appropriate dial-up connection, and then enter the user name and password.
C. In Network Connections, right-click the appropriate dial-up connection, and click Properties. On the Options tab, select Prompt for name and password, certificate, etc.
D. In Network Connections, right-click the appropriate dial-up connection, and click Set as Default Connection.
Answer: B
Explanation: The dial-up connection that the user to connect to the Internet is probably already configure as the Default connection and to automatically detect settings. To set the Dial-up properties > Options to Prompt for name and password will actually bring up the prompt for username and password even if you configure the connection to remember the username and password as stated in option B
Here is some emphasis of the exam:
1. See generally, Microsoft Internet Explorer, Microsoft Outlook Express Microsoft Office applications are all have reached, more focused on the application, but there is also some basic knowledge. Tasks always include configuring applications and interpreting error messages.
2. To the Microsoft Internet Explorer, you must master the internet options and the privacy settings and the connection settings.
3. Some knowledge about command should know, such as: secedit command, ipconfig /renew and so on.
4. Microsoft Office applications mainly related to excel and word.
5. Outlook Express has some specific application questions involve pop3 protocol and SMTP protocol, Configure and troubleshoot e-mail account settings. Manage Outlook data, including configuring, importing, and exporting data, and repairing corrupted data.
6. How to set up security level firewall in accordance with the requirements of the subject’s.
7. The configuration of DNS server and the IP protocol, TCP protocol.
8. Configuring Application Security includes: Identify and troubleshoot problems related to security permissions. Answer end-user questions related to application security settings, Troubleshoot access to local resources and network resources.
Besides above, you should be able to resolve operating system issues by telephone, by connecting to an end user’s system remotely, or by visiting an end user’s desktop. You should have a working knowledge of operating in a workgroup or Active Directory domain environment and how end users are affected by each environment.